Refund Policy

The refund window is 30 days from the date of the order, and it applies to both monthly and yearly SchedGo Plus purchases as well as renewals within that window.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and enter the email address you used at checkout, or contact SchedGo support from inside the app and we will help you arrange it. Have your order or invoice email handy so the purchase can be located quickly.

Approved refunds are returned to the original payment method. Depending on your bank or card issuer it can take a few business days for the credit to appear.

You can cancel SchedGo Plus at any time from the billing page in the app. Cancelling stops future renewals and you keep Plus features until the end of the period you have already paid for. Your events, groups and RSVPs stay in your account when you return to the Free tier.

Anything unclear about a charge, an invoice or a refund? Contact SchedGo support in the app, or reach Paddle directly at paddle.net. Paddle's own refund policy also applies to purchases made through checkout.